LEGAL & POLICIES
Most Recent Update: August 31, 2025
Thank you for visiting Madrona Clinics, PLLC D/B/A Madrona Clinics & Madrona Brain Health & Longevity at www.madronaclinics.com (hereinafter referred to as “Website,” “website,” or “Site”). By accessing or using the Site, creating an account, submitting the contact form, booking via the SimplePractice portal, or scheduling or paying via Square (including by clicking “Book Appointment” or “Book Class”), you agree to be bound by these Terms and Conditions.
This page contains the following legal documents and policies for our website:
- Accessibility Policy
- Terms and Conditions of Use
- Video and Audio Content
- Licensee Status
- Content Ownership
- Mobile Apps
- Disclaimers and Limitations of Liability
- Cyber-Bullying and Internet Harassment
- Obscene and Offensive Content
- Business Opportunities
- Indemnification
- Governing Law & Dispute Resolution
- Electronic Communications Policy (including SMS Disclosure)
- Material Connections and Compensation Disclosure
- External Links Policy
- Health and Earnings Disclaimers
- Telehealth Disclaimer and No Patient-Provider Relationship
- HIPAA & Health Information Security
- Miscellaneous Provisions
- Digital Millennium Copyright Act (DMCA) Notice
- Disclaimer and Liability Waiver for Yoga, Sound Baths, Workshops, and Events
- Entire Agreement
- Modifications and Termination
You may view our website’s Privacy Policy (containing HIPAA provisions) on a separate page on this site. Other policies may also be available or referenced on our Site.
1. Accessibility Policy
We are committed to taking reasonable steps to make www.madronaclinics.com accessible to visitors with disabilities. If you need help using our website, please email us at info@madronaclinics.com.
If you are visually impaired, we recommend using text-to-speech software—such as Microsoft Narrator, Apple VoiceOver, or the KNFB Reader mobile application (available on Apple’s App Store and Google Play)—to enjoy our website.
2. Terms and Conditions of Use
If you want to view or use www.madronaclinics.com, you must agree to conform to and be legally bound by the terms and conditions described below. If you disagree with any of these terms or conditions, do not use our website.
2.1 Our Website’s Privacy Policy Is Part Of These Terms And Conditions
Our website’s Privacy Policy is part of, and subject to, these terms and conditions of use. You may view our Privacy Policy elsewhere on our website. In the event of a conflict, the terms of the Privacy Policy shall govern.
2.2 These Policies, Terms, Conditions, and Customer Agreements
If you are our customer, any customer agreement between us supersedes these policies, terms, and conditions to the extent there is any conflict with the terms and conditions of the customer agreement.
3. Video and Audio Content
This website (www.madronaclinics.com) may contain one or more videos and/or audio recordings (individually and collectively referred to as the “Recordings”). This section describes our respective rights and responsibilities with regard to the Recordings.
3.1 Recordings Are For Entertainment And Informational Purposes Only
All Recordings are to be watched and/or listened to for informational and entertainment purposes only. Recordings are not intended to provide specific legal, financial, tax, physical or mental health advice—or any other advice—to you, any other individual, or any company, and should not be relied upon in that regard. Any products or services described in the Recordings are only offered in jurisdictions where they may be legally offered. Information provided in Recordings is not all-inclusive, is limited to information made available, and such information should not be relied upon as all-inclusive or accurate.
3.2 Embedded Recordings From External Social Media Sites Not Owned By Us
Some of the Recordings embedded for your viewing or listening pleasure may be hosted on social media websites not owned by us (e.g., YouTube.com). We make no claim to the intellectual property rights of these external sites or any third-party creators of Recordings hosted there.
- Our embedding of such Recordings is done pursuant to any applicable licenses granted by the Third Party Social Media Sites.
- Embedding these Recordings does not create an association, agency, joint venture, or partnership between us and the owners of the Third Party Social Media Sites, nor does it impose any liability attributable to such a relationship upon either party.
- We do not control or guarantee the accuracy, completeness, relevance, or timeliness of any information contained in the Recordings.
- You should be aware that Third Party Social Media Sites may track your viewing and listening habits.
3.3 Embedded Recordings Owned By Us And Hosted On Our Servers Or Third Party Servers
Some Recordings may be created by us and hosted on our own servers or on third-party servers (e.g., cloud hosting services).
- We own the copyrights and all other intellectual property rights for these Recordings unless otherwise expressly noted.
- We make no claim to the intellectual property rights of the owners of third-party servers who, by contractual agreement, host our Recordings.
- We do not guarantee the accuracy, completeness, relevance, or timeliness of any information contained in these Recordings.
- You should be aware that either we or the owners of the third-party servers may track your viewing and/or listening habits.
3.4 Personal Non-Exclusive Revocable Nontransferable License
When you watch or listen to the Recordings on this website, you do so pursuant to a personal, non-exclusive, revocable, nontransferable license from us. The Recordings remain the sole and exclusive property of their respective owners. You agree not to resell, distribute, reproduce, or summarize any of the Recordings.
3.5 Broken Or Obsolete Recordings
We review our website periodically for broken or out-of-date Recordings. Any and all Recordings may be posted, altered, or removed at any time. To report problems with Recordings on our website, or for more information, please send an email to info@madronaclinics.com.
4. Licensee Status
Your use of our website is limited and non-exclusive as an individual, nontransferable, revocable licensee. We may, in our sole discretion, terminate your license to use our website, and your access to our website, for any reason or no reason whatsoever, without notice.
5. Content Ownership
All content on our website is owned by us or our content suppliers. On behalf of ourselves and our content suppliers, we claim all property rights, including intellectual property rights, for all website content. You agree not to copy, redistribute, or otherwise misuse our content. We will prosecute to the fullest extent of the law anyone who attempts to violate our property rights.
To request permission to use our content, please contact us by email at info@madronaclinics.com.
If you believe your intellectual property rights have been infringed by our website content, please notify us by email at info@madronaclinics.com, or by postal mail at our address below. Describe in detail the alleged infringement, including the factual and legal basis of your claim of ownership. For copyright infringement issues specifically, please follow the instructions in the DMCA Notice below.
6. Mobile Apps
If we provide you with any mobile applications (each a “Mobile App”)—either directly (e.g., as a download on our website) or via third-party mobile app stores—your use of any such Mobile App is at your own risk. You must comply with all applicable traffic, pedestrian, and safety laws and guidelines. If a third-party Mobile App (not developed by Madrona Clinics, PLLC D/B/A Madrona Clinics & Madrona Brain Health & Longevity) contains links to our products or services, we are not responsible for the content of, or any usage of, that Mobile App.
7. Disclaimers And Limitations Of Liability
Website Provided “As Is”
The information on our website is provided on an “as is” and “as available” basis, and you agree that your use of our website is at your sole risk. We disclaim all warranties of any kind—express, statutory, or implied—including warranties of merchantability, fitness for a particular purpose, and non-infringement.
No Guarantee of Continuous Availability
We do not warrant that our website will be available at all times, free of interruptions or errors, or meet your specific requirements. We also do not guarantee that defects in our website (if any) will be corrected.
No Professional Advice
Information on our website should not be construed as professional, legal, or medical advice, and we do not guarantee the accuracy or completeness of any information provided. We are not responsible for any loss resulting from your reliance on such information.
Limitation of Liability
Under no circumstances will we be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages of any kind (including, but not limited to, lost profits, litigation, or business interruption) arising out of or in any way related to your use of our website or its content.
- In jurisdictions that do not allow exclusion or limitation of certain damages, our liability is limited to the greatest extent allowed by law.
- Our total liability for any claim arising out of or related to our website shall not exceed one hundred dollars ($100). Any such claim shall be subject to confidential binding arbitration as described in these Terms.
8. Cyber-Bullying and Internet Harassment
Cyber-bullying and Internet harassment are prohibited on our Site. We reserve the right, in our sole discretion, to suspend or ban any user we determine has engaged in such behavior. If we suspect illegal activity, we may provide information to law enforcement. Examples of illegal conduct include threats of violence, sending sexually explicit images, and stalking. We also reserve the right to monitor, investigate, and remove any material we deem to be cyber-bullying or Internet harassment.
9. Obscene and Offensive Content
We are not responsible for obscene or offensive content you may encounter on our website. If you do encounter such content, please contact us immediately at info@madronaclinics.com so we can investigate. We reserve the right, though not the obligation, to monitor and remove content we determine to be obscene or offensive.
10. Business Opportunities
Without our express prior written permission, you shall not use our Site to advertise or promote any “business opportunity” covered by the U.S. Federal Trade Commission’s Business Opportunity Rule, 16 C.F.R. § 437.1 et seq. If we determine, in our sole discretion, that you have violated this provision, we may immediately suspend or ban your use of our Site without notice and remove any offending content.
11. Indemnification
You agree to indemnify, defend, and hold us (and our affiliates, if any) harmless from any liability, loss, claim, and expense (including reasonable attorney’s fees) arising from your use of our website or your violation of these terms and conditions.
12. Compliance With Governing Law And Dispute Resolution
You agree to obey all applicable laws in using our website. These terms and conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflicts of laws provisions.
Binding Arbitration; Class Action Waiver. Except for claims for injunctive or equitable relief related to intellectual property or confidentiality, any dispute arising out of or relating to these Terms or the Site will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer or Commercial Rules (as applicable). The seat and venue of arbitration shall be King County, Washington. YOU AND MADRONA CLINICS AGREE THAT ALL CLAIMS WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AND MADRONA CLINICS ALSO WAIVE ANY RIGHT TO A JURY TRIAL. Either party may bring qualifying claims in small claims court in King County, Washington. Madrona Clinics will pay arbitration filing and arbitrator fees where required by law. This Section survives termination.
13. Electronic Communications Policy
We comply with the CAN-SPAM Act of 2003 and all other applicable laws governing email communications. If you subscribe to our electronic newsletters or other communications, you may unsubscribe at any time by following the instructions included with the email.
When you communicate with us by electronic means (email, text message, telephone call, or otherwise), you consent to receiving communications from us by the same or other electronic means. You also consent to receiving future marketing and commercial communications from us unless you request in writing that we cease such communications.
For additional support, contact info@madronaclinics.com.
13.1 SMS Disclosure
By providing your mobile phone number, you consent to receive SMS (text) messages from Madrona Clinics, PLLC D/B/A Madrona Clinics & Madrona Brain Health & Longevity (“Madrona Clinics”). These may include:
- Appointment reminders
- Updates about your care
- Health-related information
- Promotional content about our services and events
Texting Cadence: Frequency may vary based on your care plan or any research study in which you participate, but no more than 16 messages per month.
Message & Data Rates: Standard message and data rates may apply. Consult your carrier for details.
Privacy: Your privacy is important to us. Please review our Privacy Policy for how we protect your information.
Opt-Out: Reply “STOP” to any message to stop receiving texts. For help, reply “HELP” or contact info@madronaclinics.com.
By opting in, you confirm you are the owner of the mobile phone number provided or have permission from the owner to use it.
14. Material Connections and Compensation Disclosure Policy
You should always conduct your own due diligence before buying products or services from anyone online, including products and services mentioned on www.madronaclinics.com.
14.1 Material Connection
Unless otherwise stated, you should assume that all references to products or services on our Site are due to material connections existing between us and the providers of those products or services.
If affiliate links or ads appear on www.madronaclinics.com for products sold by Amazon.com or its affiliates (“Amazon”), we may participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for websites to earn advertising fees by advertising and linking to Amazon.com. We comply with Amazon’s trademark guidelines.
14.2 Good Faith Recommendations
We recommend products and services in good faith, believing that the purchase of such products or services can help consumers in general. This belief may be based on personal use or research into a provider’s reputation.
14.3 Potential Bias and Due Diligence
Our opinions may be biased if we receive compensation from providers of products or services mentioned on our Site. You should perform your own due diligence and not rely solely on our opinions.
14.4 Compensation
Compensation (monetary or otherwise) may be provided to us when you take action on our Site, including when you purchase a product or service after clicking an affiliate link.
15. External Links Policy
Our Site, www.madronaclinics.com, may contain links to websites maintained by other organizations. These links are provided for your convenience. We do not control or guarantee the accuracy, completeness, relevance, or timeliness of any information on these linked websites, nor do we endorse any products, services, or views expressed therein.
We reserve the right to approve or reject third-party links to our website. We periodically review our Site for broken or outdated links and may remove or alter any link at any time.
To report problems with links on our website, or for more information, please email info@madronaclinics.com.
16. Health and Earnings Disclaimers
Our Site may contain references to health-related or business/money-making products or services. Any such content is subject to the disclaimers below.
16.1 No Earnings Projections, Promises, or Representations
We make no guarantees regarding future earnings or income related to any products or services mentioned on our Site. Any examples or figures provided are estimates or opinions and should not be construed as guarantees of potential results.
16.2 Health-Related Information
All health-related information on our Site is provided for educational purposes only. It is not intended as a substitute for professional medical diagnosis, advice, or treatment. Consult a licensed physician or healthcare professional before implementing any health strategy discussed or advertised on our Site.
16.3 Accuracy and Completeness
Information on our Site is believed to be accurate at the time of posting. However, we cannot guarantee the completeness or timeliness of such information. Use of any information is at your own risk.
17. Telehealth Disclaimer and No Patient-Provider Relationship
17.1 Telehealth Disclaimer
If you use any telehealth or remote consultation features (collectively “Telehealth Services”) that we may offer now or in the future, you acknowledge and agree:
- Telehealth Services do not replace an in-person consultation or a relationship with a primary care physician or other qualified health provider.
- The scope of any Telehealth Services may be limited by the capabilities of technology and may not be appropriate for every medical or mental health situation.
- Emergency or urgent issues should be directed immediately to local emergency services (e.g., calling 911 in the United States).
17.2 No Patient-Provider Relationship
Your use of this Website (including any Telehealth Services available through it) does not create a patient-provider relationship with Madrona Clinics, PLLC or any of its healthcare professionals unless explicitly agreed to in a separate, written healthcare services agreement. Always consult with a qualified healthcare professional for questions specific to your medical condition.
18. HIPAA & Health Information Security
While we strive to comply with all applicable laws and regulations regarding the confidentiality of health information, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), you acknowledge:
- Protected Health Information (PHI): If you provide us with your PHI via online forms, Telehealth Services, or other methods, we will treat such information in accordance with our HIPAA Notice of Privacy Practices (if applicable) and our Privacy Policy.
- No Guarantee of Complete Security: No method of electronic transmission is entirely secure. We take commercially reasonable measures to protect your information, but we cannot guarantee absolute security.
- Data Collection & Usage: We may collect or use certain de-identified health or usage data to improve our services, consistent with HIPAA regulations.
For any HIPAA-related questions or requests (such as requesting copies of your records, revoking authorizations, etc.), please email info@madronaclinics.com.
19. Miscellaneous Provisions
19.1 Protecting Your Account
If you have an account with us, you are responsible for safeguarding your username and password. We reserve the right to suspend or terminate your account for misuse.
19.2 Title to Returned Physical Products
We do not take title to returned physical products until we receive them. Refer to our Refunds and Returns Policy for more details.
19.3 Shipment and Risk of Loss
Purchases of physical products are made under a shipment contract. Risk of loss and title to products pass to you once we deliver items to the carrier.
19.4 Posted and Submitted Content
By posting or submitting content to our Site (e.g., reviews, comments, etc.), you represent that you have the legal right to share such content and that it does not violate the law or these Terms. We reserve the right to edit or remove any content at our discretion. You grant us a non-exclusive, royalty-free, perpetual license to use your submitted content worldwide, in any media.
19.5 Agreement Between Us
These terms, conditions, and policies constitute an agreement between us and do not create any third-party beneficiary rights.
19.6 Severability
If any provision of these terms, conditions, and policies is held invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
19.7 How to Contact Us
For any questions or concerns about these terms, conditions, and policies, please email info@madronaclinics.com or write to us at:
Madrona Clinics, PLLC
PO Box 15826
Seattle, WA 98115
United States
Subpoenas
If you need to serve us with a subpoena, you must serve it by mail at the address above or to any registered agent we may have in your state. Subpoenas sent by electronic means (email, fax, text, etc.) will be ignored. For expedited processing, address the subpoena to “Subpoena Processing” and include complete, accurate information.20. Digital Millennium Copyright Act (DMCA) Notice
20.1 DMCA Takedown Request
If you believe that content on our Site infringes your copyright, please notify us by sending an email to info@madronaclinics.com or mailing a written DMCA takedown notice to:
DMCA Complaints
Madrona Clinics, PLLC
PO Box 15826
Seattle, WA 98115
United States
Your written notice must include:
- A physical or electronic signature of the person authorized to act on behalf of the copyright owner.
- Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple copyrighted works are covered.
- Identification of the allegedly infringing material and where it is located on the Site.
- Your contact information (address, telephone number, email).
- A statement that you have a good faith belief that use of the material in question is not authorized by the copyright owner, agent, or law.
- A statement that the information in your notice is accurate under penalty of perjury and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
We will respond promptly to comply with applicable law.
20.2 DMCA Counter-Notification
If you believe your content was removed or disabled by mistake or misidentification, you may file a counter-notice by contacting us at info@madronaclinics.com with the following information:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled.
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, telephone number, and email address, and a statement that you consent to the jurisdiction of the federal court in the judicial district in which your address is located (or if you are outside the United States, then the U.S. District Court for the Western District of Washington) and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person.
Upon receiving a valid counter-notice, we may reinstate the removed content in accordance with DMCA guidelines.
21. Liability Waiver and Disclaimer
Disclaimer and Liability Waiver for Yoga, Sound Baths, Workshops, and Events
This Disclaimer and Liability Waiver (“Waiver”) is a legally binding agreement between the undersigned participant (“Participant”) and Madrona Clinics, PLLC d/b/a Madrona Clinics, its owners, physicians, employees, contractors, instructors, facilitators, volunteers, and affiliates (collectively, “Madrona Clinics” or “Released Parties”).
By signing below and/or by participating in any yoga classes, sound baths, workshops, retreats, wellness events, or related activities (the “Activities”), Participant acknowledges and agrees as follows:
21.1. Acknowledgment of Risk
21.1.1. Participant understands and acknowledges that the Activities may involve physical, emotional, and mental exertion, which carry inherent risks of injury, illness, or other adverse events. These may include, but are not limited to: musculoskeletal injury, cardiovascular events, dizziness, fainting, psychological stress, or other unforeseen risks.
21. 1.2. Participant further acknowledges that participation in group settings, retreats, and workshops may involve risks related to interpersonal interactions, environmental conditions, and use of equipment or props.
21.2. Medical Clearance
2.1. Participant affirms that they are physically, mentally, and emotionally capable of safely participating in the Activities.
2.2. Participant has consulted with, or has had the opportunity to consult with, a qualified healthcare provider regarding their ability to safely engage in the Activities. Participant agrees to discontinue participation if they experience pain, discomfort, distress, or other concerning symptoms.
2.3. Madrona Clinics does not provide medical advice in the context of these Activities. Any information shared during yoga, sound baths, or workshops is for general wellness purposes only and is not a substitute for individualized medical care.
21.3. Voluntary Participation
3.1. Participation in the Activities is strictly voluntary. Participant assumes full responsibility for their decision to participate and for any outcomes arising therefrom.
21.4. Waiver and Release of Liability
21.4.1. To the fullest extent permitted by law, Participant hereby waives, releases, and forever discharges Madrona Clinics and the Released Parties from any and all claims, demands, causes of action, damages, liabilities, costs, or expenses, whether known or unknown, arising out of or related to participation in the Activities, including but not limited to claims for personal injury, property damage, illness, or death.
21.4.1.1 No Waiver of Gross Negligence/Intentional Misconduct. Nothing in this Waiver releases claims based on Madrona Clinics’ gross negligence, reckless conduct, or intentional misconduct, where such limitation is prohibited by law.
21.4.2. Participant expressly agrees not to sue or assert any such claims against Madrona Clinics or the Released Parties.
21.5. Indemnification
21.5.1. Participant agrees to indemnify, defend, and hold harmless Madrona Clinics and the Released Parties from any and all claims, damages, or expenses (including reasonable attorneys’ fees) arising from Participant’s participation in the Activities, including claims brought by third parties.
21.6. No Guarantee of Results
21.6.1. Participant acknowledges that Madrona Clinics makes no representations, warranties, or guarantees, express or implied, regarding outcomes, therapeutic benefit, or effectiveness of the Activities.
21.7. Governing Law; Severability
21.7.1. This Waiver shall be governed by and construed under the laws of the State of Washington.
21.7.2. If any provision of this Waiver is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
21.8. Entire Agreement
21.8.1. This Waiver constitutes the entire understanding between Participant and Madrona Clinics with respect to liability for the Activities and supersedes all prior agreements or understandings, whether oral or written.
21.9. Acknowledgment of Understanding
21.9.1. By submitting information through the Madrona Clinics website (including the contact form), by booking through the SimplePractice portal, by scheduling or paying through Square (including by clicking “Book Appointment” or “Book Class”), or by otherwise registering for or participating in any services, classes, workshops, events, or use of facilities provided by Madrona Clinics, PLLC d/b/a Madrona Clinics (“Madrona Clinics”):
21.9.2. The Participant understands and expressly agrees that they are waiving substantial legal rights, including the right to sue, and that this Waiver is intended to be as broad and inclusive as permitted by law.
21.9.3. The Participant acknowledges that they have carefully read the Terms and Conditions, including the Disclaimer and Liability Waiver.
21.9.4. The Participant certifies that they fully understand its terms and voluntarily agree to be bound.
22. Entire Agreement
These Terms and Conditions, together with all policies, disclaimers, and waivers incorporated herein by reference, constitute the entire agreement between you and Madrona Clinics regarding your use of the website, booking systems, facilities, and participation in any services, classes, workshops, or events. This agreement supersedes any prior or contemporaneous communications, representations, or understandings, whether written or oral, relating to the subject matter herein.
23. Modifications, Termination, and Survivability
We may change these terms, conditions, and policies at any time, effective immediately, by posting updated terms on our website. If you disagree with any changes, you should discontinue using our website. Your continued use of our Site after changes have been posted constitutes acceptance of those changes.
We may also terminate these terms, conditions, and policies, or your access to our Site, at any time and for any reason, without notice.
The following provisions survive termination: ownership, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, arbitration/class waiver, and waivers/releases. Madrona Clinics may assign these Terms in connection with a merger, acquisition, corporate reorganization, or asset sale. You may not assign these Terms without our prior written consent.
If you have any questions, comments, or concerns about these terms, conditions, and policies, please email us at info@madronaclinics.com.
These Terms, Conditions, and Policies were last updated on August 31, 2025.